Courageous attention to the complex, the urgent and the important

When 'playing it safe' just isn't enough

Public sector challenges are complex. Sometimes playing it too safe is unsafe.

 

We support better delivery of public services – through the public sector and private sector, and at the intersection of the two.

Complex is much more than complicated.

It’s ambiguity in defining both the problem and the outcome.

An uncertain path between the two, buffeted by stakeholders that can be influenced, not controlled.

If this is your challenge, then you are already unsafe.

Chances are big processes, big teams and the traditional have made you unsafe.

You need experience with the complex and expertise with the problem.

You need courage and clarity, to innovate and act.

This is KIAH ... we help the courageous, act.

What We Do

Critical thinking, articulation and strategy

Critical thinking, options development and evaluation

Competent action demands accurate situational awareness. Develop a strategy and action plan that's worth following.

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Negotiation, Persuasion, Influence

Build bridges not battlefields

Battlefields form when different perspectives aren’t understood.

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Operational Excellence

Executable strategies, well-executed

Effective operational management systems deliver sustainable legacies.

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Teams built for purpose

Teams built for the problem

Teams are drawn from industry and other experts. Proactive, pragmatic and a little impatient for your success.

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Examples of the type of work we do

Building legislative-compliant operating procedures
The new, the complex and largest procurement programs
Remediating the old and poorly performing
Service delivery through contract management
Comissioning social services and aid initiatives
Dealing with disagreements, disputes and stalemates
When you need strategy and transformation
Where it’s hard, where it hasn’t been done, where you want a dollop of business acumen
Kiah kingdoms – disciplines we rule

Featured Projects

Rapid program establishment in a public-private sector collaboration

Rapid program establishment in a public-private sector collaboration

A government client seeking to establish an unorthodox public– private sector collaboration. Objective: To provide a safe place for client and industry participants to rapidly establish…

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Remediating a long running dispute of a $1 billion contract on brink of failure

Remediating a long running dispute of a $1 billion contract on brink of failure

A government client seeking resolution to contract stalemate. Objective: To break a three-year dispute over service delivery and costs that had put a $1 billion-plus contract…

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Gaining value in a commodity contract and deal negotiation

Gaining value in a commodity contract and deal negotiation

A government client sought to purchase telecomms services on behalf of itself and 50+ partner agencies, across 120 countries. When does a commodity contract become…

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