
One tip for … Shared services. Pay attention to business.
It’s a seductive plan – one organisation delivers common services to a number of organisations. Reduces overhead and duplication, increases knowledge and expertise. Not a…
It’s a seductive plan – one organisation delivers common services to a number of organisations. Reduces overhead and duplication, increases knowledge and expertise. Not a…
I’m a fan of shared services – they are just logical. Collaborate and save. Unfortunately, the pathway is littered with multiple examples of failed attempts.
The key to a successful collaboration is to understand, respect and seek to satisfy each other’s interests. Create an environment of enlightened self-interest: where the…
From time to time we come across difficult people – particularly when we are seeking to negotiate an agreement, whether it be commercial or simply…
How to get better value from consultants Change the Equation Give me 30 minutes to reshape your perspective on how to engage consultants Register for…
We all have these reactions while negotiating with another party. The feeling of being out of control Feeling like the other party is berating you…
In 2017, the federal government executed $47bn of new contracts. Negotiating a 1% reduction would have saved $470m, almost half a billion dollars. One per…
The public sector is about spending money to deliver a social good. There is nothing commercial in that, and they shouldn’t try.
Much of the western world’s thinking, strategy development, management and problem solving is based on exhaustive analysis — the search for evidence to formulate the…
There’s a typical process for writing business case and options papers – usually we’re hoping for a consensus that most people agree with. What if…
Ever wondered what the number one insight into industry is that the public sector would benefit from understanding? Kiah MD John Glenn shares his thoughts…
This article first appeared in Forge magazine. Copy of original article here. Linking critical thinking and negotiation boosts contributions from project stakeholders, reduces conflict,…
Kiah Managing Director recently spoke to Forge Magazine about how Kiah is bridging the gap between the public and private sector.
After decades as a military officer, followed by decades in industry, I have often pondered the incongruity of clearly physically brave individuals who always lean…
Programs, large or small, public sector or commercial, will almost certainly be faced with a level of disagreement at some stage. It is a natural…
Throughout our work we engage a variety of management consulting and legal services, either directly or through our client. Regularly we are handed the results…
The last decade saw the rise of major outsourcing efforts with varying degrees of success. The outsourcing arena is changing. Smaller, more selective arrangements, tailored…
It is conventional wisdom that competitive tendering will deliver the best value outcome, particularly in government procurement, and is often the only mechanism employed in…
Much of the western world’s thinking, strategy development, management and problem solving is based on exhaustive analysis — the search for evidence to formulate the…