Sustainable, compliant operational management
It’s not enough to get the job done, it has to be done well: effectively, efficiently, affordably, safely and compliant with legislative and regulatory obligations. Consulting theory isn’t enough – especially with the public sector where the commercial drivers simply don’t align with social outcomes. ‘Bulls and Bears’ simply have no meaning, but well-adapted insights are useful.
Compliance can be key – more in the public sector than the private where transparency and process are essential. We learned how to do this with workplace, health and safety – where we had built safety compliant operational management systems in the fuels industry and mapped those practices – along with the training and culture change – into a public sector workforce.
It is the same issue for procurement and purchasing, modern slavery, major contract management or other compliance-based practices – how to take legislation or regulation, an organisation that has a historic process, and transform the operating practices, beliefs and behaviours so that a sustainable legacy remains.
We do it through consultants are typically from industry, bringing an impatience for outcomes and efficiency but engaged because of their ability to lead, communicate and adapt to a public sector environment.