High performing teams are built not bought. If you want to scale a process, a group of graduates is fine, if you are in a hurry then those sitting idle might do. If you have a problem that has multiple threads or needs a deep understanding of a particular topic, then you need to build a team around the problem.
The challenge of course, is that the best are usually busy.
We have built a business on building teams around a problem. Our assignment leaders are typically ‘T-shaped’, they have a broad knowledge and experience across business with deep knowledge in one or two domains. We have built teams around problems as diverse as IT and communications, engineering, workplace health and safety, environmental, logistics and supply chain. Our core competency isn’t in a technology or domain, it’s in building delivery teams that know what they are doing.
We learned that hiring good people isn’t enough – training, tools, some process and quality management deliver better outcomes. So, we built Kiah Method™, the intellectual property built on research and experience, encapsulated in tools and practices, that makes us a company of consultants, not a ‘body-shop’.
It’s not easy. We look for clients who are prepared to try something different. Delivering outcomes this way means a journey not a procurement – a partnership of trust built on a foundation in success. If the outcomes aren’t outstanding stop using us – but with 90 per cent of our business coming from repeat clients, we don’t think you will be disappointed.
We know it takes courage to try something different, but taking some risk isn’t foolhardy, it’s how something different happens. It’s the province of leaders.